Shipping Policy
Where we ship
At this time, we ship orders within the United States only though we dream of shipping all over the world someday!
Processing Time
Most orders are packaged and shipped within 3–5 business days.
During busy periods, product launches, or holidays, processing may take a little longer. If there is an unexpected delay with your order, I'll do my best to keep you informed and aware of where your order is in the process.
Shipping Methods
Orders are shipped using USPS, with the shipping method selected at checkout.
Sticker-only orders may be sent in a standard envelope.
Larger orders, including art prints, embroidery kits, and clay needleminders, are shipped in protective packaging appropriate for the items in your order.
Shipping Times
Once your order has been shipped, you'll receive tracking information when it is available.
Please keep in mind that shipping estimates are provided by the carrier and are not guaranteed. Delays can occasionally occur due to weather, holidays, or other circumstances outside our control.
Incorrect Shipping Address
As you’re getting excited about the items that will soon be shipped to you, please double-check your shipping address before completing your order!
If you realize that you've entered an incorrect address, please contact me as soon as possible. It happens to the best of us! If your order has not yet shipped, I'll do my best to correct the address.
If an order has already shipped to the address provided at checkout, I may not be able to change the delivery address. Additional shipping costs for resending an order may apply.
Lost or Delayed Packages
If your package appears to be delayed or lost, please reach out and we’ll help determine the next steps.
If tracking shows that a package was delivered but you can't locate it, please first check with household members, neighbors, and your local post office or carrier (and possibly your favorite four-legged friend).
I'm happy to help troubleshoot shipping issues, but once a package has been handed to the carrier, delivery is ultimately outside my control!
Questions?
If you have any questions about your order or shipping, please contact us and we’ll be happy to help as best we can.